Automates all stages of the UI adjudication process. Gathers facts from Claimants and Employers through intelligent question trees, performs analysis, then provides UI agents a “rapid review” screen allowing for one-click determination generation. Solves for all UI issue types including Identity, Seps & Non-Seps and Wage & Earnings issues.
The value of Resolve is based on coverage of all Issue Types and robustness of the automation of the activities required by the UI program. These aspects are critical to assess completeness of solutions to complete adjudication and stop fraud.